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OpsVera builds custom AI agents that take over repetitive back-office operations for mid-market companies, starting with supply chain and logistics. Agents read unstructured input (email, PDFs, scanned documents), extract and interpret the data, act inside the client's real systems (ERP, OMS, accounting), log every action, and escalate anything uncertain to a human for approval before it touches production data.
Now taking new workflow builds

Your ops team shouldn't be doing data entry.

OpsVera builds custom AI agents that take over the repetitive work your team does by hand — reading whatever arrives, working out what it means, and acting inside the systems you already run. Purchase orders and invoices are where we start most often, not the limit of it. Every write passes a rule you set. Every action is logged.

Built by a team that has spent years designing and running the operational systems this work happens inside — not one learning your industry on your budget.

See an agent run

Live mock · loops

PO → Order entry agent

watching ops@ · 3 in queue

1 · Read

purchasing@northline-trading.com

PO 4471 — 14 lines, deliver wk 34

NL-PO-4471.pdf

scanned · 2 pages · 412 KB

Vendor sends a scanned PDF with a different layout every quarter. No template needed.

2 · Extract & check

18 fields mapped

Customer

Northline Trading Co.

99%

PO number

NL-PO-4471

99%

Line items

14 · 2,480 units

97%

Requested date

wk 34 → 2026-08-17

82%

Date written as a week number. Below your 90% threshold, so it goes to a person.

3 · Approve → Act

Held for approval

One field under threshold. Rima in Ops sees the document and the extraction side by side.

NetSuite · Sales orders

SO-118204 · draft

Order staged with all 14 lines. Nothing posts until the date is confirmed.

Audit log

09:41:02 read · 09:41:04 extracted 18/18 · 09:41:04 gate=hold(date<90) · queued → r.haddad

What's broken

Four hours a day, every day, spent moving data between windows.

01

POs retyped by hand

A PDF lands in a shared inbox. Someone opens it, opens the OMS, and types 14 line items across two windows. Sixty times a day.

02

Invoices matched line by line

AP opens the invoice, finds the PO, compares vendor, totals and every line. The 5% that don't match are the only part worth a human.

03

"Where’s my order?" answered manually

The same question, forty times a week, each answer a lookup and a paragraph someone types from scratch.

04

Exceptions fall through cracks

A short shipment gets noticed a week late because nothing routed it to anyone. The cost compounds downstream.

Zapier and RPA break the moment the input is a scanned PDF or a differently-worded email. Generic AI chat can summarise the document but can't write to your system of record or prove what it did. That gap is the whole job.

How an agent runs

Read. Extract. Approve. Act. And when it isn't sure, it asks.

Read

Watches an inbox, folder or API. Handles PDFs, scans, spreadsheets and free-text email — not just clean structured payloads.

Extract

Pulls out the fields your workflow needs, mapped to your field names, with a confidence score attached to each one.

Approve

Your rules decide what passes silently and what waits for a person. The gate loosens as trust is earned — never the reverse.

Act

Writes to your OMS, ERP or accounting system. Idempotent, so the same document never gets processed twice.

↳ Exception

Not a failure state — a visible branch. Anything that doesn't match or scores low goes to the right person with the discrepancy shown, not guessed at.

See the full process
Custom first

We build around how you actually work.

Most platforms in this category start generic and ask you to bend your process to fit. We start with your worst workflow, on your systems, with your field names and your approval rules — then extract the reusable pattern on our side, not yours.

The plumbing underneath — ingestion, extraction, approval, action, audit — is the same infrastructure on every build, which is why a custom agent still ships in days.

Generic platform

Configure your process into their template. Whatever doesn't fit becomes a manual workaround your team owns forever.

OpsVera

We scope your actual process, build against your actual systems, and hand back an agent that matches how your ops team already thinks.

Their roadmap

Set by whatever the largest logo asked for last quarter.

Ours

Set by which workflows keep repeating across real deployments. Build it three times, it becomes a template — cheaper and faster for the next client.

Where we go deep

Supply chain & logistics, by people who built it.

We've spent years inside supply chain operations — building and running the order and fulfilment systems that large trading and logistics businesses depend on, and watching the same manual work pile up around them. You won't spend the first fortnight teaching us what a short shipment or a three-way match is.

Supply chain & logistics
  • 01Freight forwarders
  • 023PLs and fulfilment operators
  • 03D2C brands with real logistics ops
  • 04Trade, import & export companies

How we handle your data

How we handle your data
How every engagement starts

A pilot on your own documents, measured against your own baseline.

The first workflow runs alongside your existing process with every write gated. You judge it on numbers from your data — not a reference call with someone whose operation looks nothing like yours.

Start with one workflow
  • What gets measured

    Extraction accuracy, per field

    On your real documents, not a benchmark set. Reported field by field so you can see exactly where a human is still needed.

  • What gets measured

    Time per item, before and after

    We take a baseline from how your team works today, then compare. If the difference isn't worth the retainer, that's a real answer.

  • What gets measured

    Exception rate, and who cleared it

    How often the agent stopped, why, and how long it took a person to resolve. This is what tells you when to loosen a gate.

Bring us your worst manual workflow. We'll show it running on your real process in 30 minutes.

No slide deck. The call is a live walkthrough of the workflow you'd hand over first, with the engineer who'd build it.

Book a workflow call