Four agents we've built, and the pattern behind them.
These are examples, not a catalogue. Every engagement starts with your workflow — these show the shape of what we build and how far it goes into your systems.
Reference agents
PO → Order entry agent
Reads purchase orders arriving as email or scanned PDF, extracts the header and every line, creates the order in your OMS, and flags low-confidence fields for approval before anything posts.
PO → Order entry agent
watching ops@ · 3 in queue
purchasing@northline-trading.com
scanned · 2 pages · 412 KB
- CustomerNorthline Trading Co.99%
- PO numberNL-PO-447199%
- Line items14 · 2,480 units97%
Held for approval
- Outlook
- NetSuite
- Zoho
- custom OMS
Invoice → PO matching agent
Matches incoming invoices against open POs on vendor, totals and line items. Clean matches post themselves; anything off routes to AP with the discrepancy shown side by side.
Invoice → PO matching agent
watching ap@ · 41 today
billing@harborfreight-lines.com
digital · 1 page · 96 KB
- VendorHarbor Freight Linesmatch
- PO referenceNL-PO-4402match
- Total18,420.00 AEDmatch
Exception routed
- Gmail
- QuickBooks
- Xero
- SAP B1
Shipment status auto-reply agent
Reads “where’s my order” emails however they’re phrased, looks up live status, and drafts a customer-ready reply. On-time answers can send unattended; delays always show a person first.
Shipment status auto-reply agent
watching support@ · 27 today
ops@midlandretail.co.uk
plain email · 1 thread
- Intentorder status enquiry98%
- Order ref8821399%
- Current statusin transit · DXB → LHRlive
Draft ready
- Outlook
- Zendesk
- carrier APIs
Exception routing agent
Not a separate product — the trust layer under the other three. You define what counts as an exception; it routes each one to a named owner with full context and a clock, instead of guessing quietly.
Exception routing agent
spanning 3 agents · 6 open
system · confidence monitor
live queue · 6 open
- Short shipment→ warehouse leadhigh
- Price variance >2%→ AP leadhigh
- Unknown vendor→ procurementmed
Routed with context
- Slack
- Teams
- your ticketing tool
Your workflow isn't on this list.
That's the normal case. The four above share the same ingestion, extraction, approval and audit core — pointing it at a new document type and a new system is the work, and it's measured in days.