Build fee, then a monthly retainer.
No tiers, because there's no self-serve product to tier. You're buying a workflow built against your systems, and then someone keeping it running.
What you pay for
Build fee
Scoped per workflow after the discovery call, quoted as a fixed number before any work starts. Covers integration, extraction tuning against your real documents, approval rules, and the pilot period.
- Fixed fee, agreed before build
- Pilot included, not billed separately
- Accuracy measured on your own documents
Monthly retainer
Hosting, monitoring, fixing, and adjusting the agent as your process shifts. Vendors change their document formats; systems get upgraded. That's covered.
- Running costs, monitoring and alerting
- Extraction retuning when formats change
- Rule and threshold changes on request
What moves the number
01
Systems involved
One well-documented API is cheap. An in-house OMS with no docs and a database we reach through a tunnel is more work — and we'll say so on the call, not in an invoice.
02
Input complexity
Clean digital PDFs from three vendors is one job. Phone photos of handwritten annotations from forty vendors is another.
03
Approval logic
One threshold and one owner is simple. Value bands, regional routing and multi-step sign-off take longer to model and test.
Pilot first. No long contract to find out if this works.
The first engagement is scoped as a pilot with approval gates on everything. If the accuracy on your documents doesn't justify going further, that's a legitimate outcome and we'd rather find it in week three than year one.
Pricing questions
- Why aren't there published numbers?
- Because a number here would be fiction until we've seen your documents and systems. You get a fixed quote after a 30-minute call, which is faster than most vendors take to return an email.
- Do you charge per document?
- Not by default. Volume affects the retainer band rather than metering every item, so a busy month doesn't produce a surprise bill.
- What if we want to stop?
- The retainer is monthly. Turning the agent off leaves your systems exactly as they were — nothing to unwind, and your audit log is exportable.