Exception routing agent
Not a separate product — the trust layer under the other three. You define what counts as an exception; it routes each one to a named owner with full context and a clock, instead of guessing quietly.
See this on your workflowException routing agent
spanning 3 agents · 6 open
system · confidence monitor
live queue · 6 open
- Short shipment→ warehouse leadhigh
- Price variance >2%→ AP leadhigh
- Unknown vendor→ procurementmed
- Confidence < 90%→ workflow ownerauto
Routed with context
Each item arrives with the source document, the extracted values, and what specifically didn't match.
08:00:00 rules loaded · 6 routed today · 0 unassigned · median time-to-clear 11 min
- Slack
- Teams
- your ticketing tool
- + your in-house OMS
Nothing here ships as-is.
Your field names, your SKU resolution rules, your approval thresholds, your escalation owners, your systems. What's reused from build to build is the reliability machinery underneath — idempotency, retries, audit, tenant isolation — which is exactly the part you shouldn't be paying to reinvent.